Since the launch of this blog, The Genetic Link, in 2009, we have published numerous articles, interviews, technical information and infographics to share what we know about DNA from saliva. Saliva is the human body’s most accessible bio-fluid but, after 7 years, we continue to be surprised at how often we hear wrong perceptions about this robust and easy to access sample type. It’s time to set the record straight on DNA from saliva once and for all. Are you ready? Here are 8 facts about DNA from saliva that most people don’t know.Read More
DNA Genotek's Sample Collection Blog
Methylated cytosine, also known as “the fifth base of DNA” has attracted a lot of research attention lately due to its importance in controlling gene expression. This fifth base has inspired researchers to study its impact on several diverse fields, such as oncology, neurology, psychology, forensics and even workplace health and safety. Methylated cytosine has even been used as a predictor of biological age .In this blog post I’d like to share a few examples of the exciting ways this “extra” base is providing new avenues for research.Read More
In an earlier blog post we discussed the importance of reliable samples for human genomics, microbiome and infectious disease nucleic acid based applications, and how a lack of trustworthy samples can not only lead to incorrect outcomes, but also keep you from having full confidence in your results. To obtain a truly accurate outcome, a sample must be stabilized and protected from the point of collection until it is analysed downstream.Read More
I’m sure you are familiar with the expression “Garbage in, Garbage out”. Popular in the field of computer science, it implies that incorrect or low quality input will result in correspondingly poor output. The mere existence of a result is no guarantee of its quality or accuracy, as surely as cooking with the wrong ingredients will not produce your desired dish.
Several months ago, I posted a blog highlighting how feedback from customers plays a key role in helping us identify opportunities to improve the products and services we offer. Our Customer Satisfaction Surveys are instrumental in capturing your feedback. Earlier this year, we sent our brief survey to our customers and since then have been spending time with our management, sales, product management and product development teams to analyze your feedback and determine what changes we can implement to make improvements.
We often profile customers who are working on particularly interesting genetic research projects on The Genetic Link, in the hope that it will benefit other customers. Dr. Nasir Ali Afsar MBBs, M.Phil, Ph.D. from the College of Medicine at Alfaisal University in Saudi Arabia is one such researcher with a project we thought was worth sharing.
The author of this article, Lisa Gamwell, is a Sales Development Analyst at DNA Genotek.
In this recent article, we took an in-depth look at DNA Genotek’s customer service and technical support to understand why our customers value it so much. This week, we’re examining a slightly different angle on customer feedback to illustrate how much we value what you have to say.
DNA Genotek is proud to provide a high level of service and support to our customers. We know that our success as a company is tightly integrated with the success of our customers and we are committed to providing access to a team of skilled scientists and creative resources to optimize genetic projects from sample collection through to downstream processing.
Dr. Janet Coller, Lecturer at the University of Adelaide, has an established track record in Pharmacology and Pharmacogenetic medical research within the health areas of cancer, drug dependence, cardiology and solid-organ transplantation. Her research includes work to identify how genetic variability impacts the therapeutic use of tamoxifen for breast cancer, identifying important genetic variants that determine successful treatment of opioid dependence with methadone, and research in the emerging field of immunogenetics.