DNA Genotek's Sample Collection Blog

Customer feedback means action

Posted by Brian Smith on Tue, Feb 09, 2016 @ 10:02 AM

It is a new year and we are excited to share what changes we made as a result of your feedback in 2015. Your suggestions kept us busy, so let us take a few moments to present several highlights.

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Tags: DNA saliva, microbiome, Oragene, genomic services, OMNIgene, GenoFIND, gut microbiome

DNA Genotek's latest changes based on your feedback

Posted by Ian Curry on Mon, Dec 15, 2014 @ 11:12 AM

Several months ago, I posted a blog highlighting how feedback from customers plays a key role in helping us identify opportunities to improve the products and services we offer. Our Customer Satisfaction Surveys are instrumental in capturing your feedback. Earlier this year, we sent our brief survey to our customers and since then have been spending time with our management, sales, product management and product development teams to analyze your feedback and determine what changes we can implement to make improvements.

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Tags: DNA collection, DNA saliva, microbiome, genomic services

The Future of Genomics in Mexico – an interview with Dr. Gerardo Jimenez-Sanchez

Posted by Kerry Chatburn on Thu, Sep 11, 2014 @ 11:09 AM

Dr. Gerardo Jimenez Sanchez is a fundamental and prominent figure in the development and expansion of human genomics in Mexico. His accomplishments are equally impressive as they are extensive:

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Tags: Oragene, genetic research, DNA from saliva, genetic testing, genomic services

Customer feedback – are we listening?

Posted by Ian Curry on Tue, Mar 18, 2014 @ 13:03 PM

In this recent article, we took an in-depth look at DNA Genotek’s customer service and technical support to understand why our customers value it so much.  This week, we’re examining a slightly different angle on customer feedback to illustrate how much we value what you have to say.

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Tags: DNA collection, DNA saliva, genomic services

Genetics and post traumatic stress disorder

Posted by Shauna White on Tue, Mar 11, 2014 @ 09:03 AM

Post-traumatic stress disorder (PTSD) is a type of anxiety disorder that can occur after an individual has experienced an extreme emotional trauma involving the threat of injury or death. It is not known why traumatic events cause PTSD in some people but not in others, however, factors such as genes, emotions, and family setting may all play roles.

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Tags: DNA saliva, genomic services, PTSD, GenoFIND

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This blog is intended to provide information to educate readers about molecular testing and genetic sample collection and DNA Genotek products.  Some of the information on this blog represents emerging scientific research or data developed for research purposes only. More information here.

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About DNA Genotek

Welcome to The Genetic Link, a blog providing new insights into DNA and RNA sample collection by DNA Genotek. DNA Genotek is a subsidiary of OraSure Technologies, Inc.

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