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Customer feedback means action

It is a new year and we are excited to share what changes we made as a result of your feedback in 2015. Your suggestions kept us busy, so let us take a few moments to present ...
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DNA Genotek's latest changes based on your feedback

Several months ago, I posted a blog highlighting how feedback from customers plays a key role in helping us identify opportunities to improve the products and services we ...
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The Future of Genomics in Mexico – an interview with Dr. Gerardo Jimenez-Sanchez

Dr. Gerardo Jimenez Sanchez is a fundamental and prominent figure in the development and expansion of human genomics in Mexico. His accomplishments are equally impressive as ...
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Customer feedback – are we listening?

In this recent article, we took an in-depth look at DNA Genotek’s customer service and technical support to understand why our customers value it so much.  This week, we’re ...
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Genetics and post traumatic stress disorder

Post-traumatic stress disorder (PTSD) is a type of anxiety disorder that can occur after an individual has experienced an extreme emotional trauma involving the threat of ...
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